Legal notice

We are the owners of this website and therefore responsible for the collection, processing, and use of personal data. We are subject to Swiss data protection law according to the Federal Act on Data Protection (FADP) and comply with the guidelines of the General Data Protection Regulation (GDPR) of the European Union. We place great importance on the protection and proper handling of your personal data and collect, process, and use this data exclusively in accordance with the principles described below and in compliance with the applicable data protection laws.

You can visit our website without providing any personal information. If a service is used through our website, personal data may be collected and processed. Below, we explain which data we collect, how it is used by us, and what rights you have regarding the use of your data in relation to us.

1. Your Personal Data

Personal data includes all information that relates to an identified or identifiable natural person. This includes, for example, your name, address, email address, and IP address. The use of your personal data is carried out for the purpose of processing our offered services or the contractual relationship existing with you. We need your name and address to know who our contractual partner is, i.e., to whom we provide and bill our services. We require your contact details (address, email address, and phone number) to communicate with you.

2. Legal bases

Our business is based in Switzerland and, therefore, we primarily adhere to the Federal Act on Data Protection (FADP) when handling personal data, especially for individuals residing in Switzerland. Furthermore, the General Data Protection Regulation (GDPR) of the EU serves as the legal basis for handling personal data of citizens of the European Union.

3. Collection, processing and use of personal data

When visiting our website

You can visit our website without revealing your identity. When you visit our website, our servers temporarily store each access in a log file. The following information is collected without your intervention and stored until it is automatically deleted: anonymized IP address, date and time of access, name and URL of the retrieved file, website from which access is made, operating system of your computer, browser used, name of your internet access provider.

The collection and processing of this data is done for the purpose of enabling the use of our website (connection setup), ensuring system security on a permanent basis, enabling the technical administration of the network infrastructure and optimizing our internet offer, as well as for internal statistical purposes. In addition, we use cookies and tracking tools when you visit our website. Explanations of these can be found in the relevant sections of this privacy policy.

Contact forms

When you contact us using a contact form, certain fields may be mandatory, such as first and last name, phone number, or email address. Such mandatory fields are appropriately marked, for example with an asterisk (*), and may request personal data. What other personal data is collected will result from the additional information you provide to us via the contact form. If you contact us by email or through a contact form, the personal data you provide will be automatically stored. We use this data to process your request and to make contact. There is no transfer of this personal data to third parties.

Cookies

We use cookies on our website. These are small text files that are stored on your computer's hard drive either permanently or temporarily when you visit our website. These cookies neither damage your computer's hard drive nor do they contain viruses, trojans, or other malware.

The purpose of these cookies is primarily the statistical evaluation of the use of our website. Data collected through the use of cookies is pseudonymized by technical measures. It is no longer possible to associate the data with the accessing user. The data is not stored or linked with other personal data.

You can deactivate the cookies on our website in your browser at any time, either completely or partially. If cookies are deactivated, you may no longer be able to use all the functions of our website.

Google Ads

We use the online web program "Google Ads" on our website, a service of Google Inc. based in the USA, and the conversion tracking feature included in this program. If you arrive at our website via a Google ad, Google Ads will place a conversion cookie in your browser, which allows us to create statistics about the use of our website. This conversion cookie expires after a maximum of 90 days and is not used to identify the user.

For more information about conversion tracking, including how to prevent the data collection by the cookie set by Google, please visit the following link: http://services.google.com/sitestats/de.html

You can deactivate the setting of cookies by our website in your browser at any time, either completely or partially. If cookies are deactivated, you may no longer be able to use all the functions of our website.

Google Analytics

We use "Google Analytics" on our website, a web analysis service of Google Inc. based in the USA. Google Analytics also uses the cookies described earlier. The information generated by these cookies about your use of the website (browser type/version, operating system used, referrer URL (previously visited website), anonymized IP address, and time of the server request) is transmitted to and stored on Google's servers. Based on this stored data, no conclusions can be drawn about your identity. This information may be transferred to third parties if they process the data on behalf of Google.

Under no circumstances will the IP address be linked with other user-related data. This website uses a supplement for Google Analytics, which shortens and anonymizes the IP address of the internet connection by Google.

Additionally, we use Google Analytics remarketing lists. Remarketing lists allow visitors to our website to be targeted with advertisements on the pages of the Google Display Network and Google Search Network. The advertisements are also displayed using cookies. Furthermore, usage profiles are created from the collected data using pseudonyms. These profiles are used to analyze visitor behavior and to improve and tailor our offerings. The pseudonymized usage profiles are not merged with the personal data of the user.

You can opt out of data collection by Google Analytics at any time. To do this, you need to download and install a browser add-on available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de. This browser add-on communicates with Google Analytics via JavaScript, indicating that no data and information about website visits should be transmitted to Google Analytics. If the browser add-on is uninstalled or deactivated, there is the option of reinstalling or reactivating it.

Further information about data protection at Google can be found at the following link: https://policies.google.com/privacy.

4. Withdrawal of Consents, Information & Rights

Under the Federal Act on Data Protection (FADP), you have the right to receive free information about your stored data (Art. 8 FADP) as well as the right to rectification (Art. 5 para. 2 FADP). Furthermore, you can request that your data be deleted if it is no longer needed for contract processing. You can also request the blocking of your data. Requests for information, as well as requests for blocking or deletion, can be submitted to us in writing (by post, email, or via our contact form).

Citizens of the European Union have all the rights under the GDPR. These are namely:

  • Right to confirmation

  • Right to information

  • Right to rectification

  • Right to deletion (Right to be forgotten)

  • Right to restriction of processing

  • Right to data portability

  • Right to object

  • Right to withdraw consent for data protection

For information regarding your personal data, to request the correction of incorrect data, or to request blocking or deletion, as well as for further questions about the use of your personal data, please contact:

Email: marcel@etrocom.ch

Responsible: Marcel Rzeplinski

5. Currentness of the Privacy Policy

This privacy policy is valid until revoked and is dated June 1, 2023. It can be accessed by you at any time on our website.

Take the leap today, get in touch.

Your message has been sent. Please fill out a short questionnaire so that we can better understand your needs.

Take the leap today, get in touch.

Your message has been sent. Please fill out a short questionnaire so that we can better understand your needs.

Take the leap today, get in touch.

Your message has been sent. Please fill out a short questionnaire so that we can better understand your needs.